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Club Member:
Christine Esters Adventure In Well Being
888208888 |
Member Agreement
These Policies & Procedures are
specifically incorporated by reference into the Member Agreement and have the
same effect and force. The Application & Agreement, including the
Terms and Conditions set forth on the front and the back thereof, along with
these Policies & Procedures, from the Agreement between The Real Water Club LLC
(hereinafter "the Company") and the Member (an independent contractor,
hereinafter known as "Member") shall be effective only upon acceptance by the
Company and its Member Services Office. These Policies & Procedures
have been adopted in order to define the duties, responsibilities, and rights of
Members among themselves and with the Company. The purpose is to develop
relationships which are conducive to good business practices while maintaining
the right of each Member regarding the structure of the Compensation Plan and
how it causes your actions to directly and indirectly affect the business of
other Members as well as your own.
AGREEMENT:
Member AGREES:
1) Member is of legal age in the state in which he/she resides.
2) Member will represent the Company with his/her best efforts to
create and maintain an independent marketing company to sell the Companies products.
3) Member should have meaningful contact and
supply meaningful support to her/his sales organization. This is not a
requirement of the contract. It is an encouragement within the
contract. The Company acknowledges that most Members are attempting to
eventually create secure, walk-away, residual income which will no longer
require direct personal involvement in business building activities.
4) Applicant is, upon acceptance, an Independent Contractor, called Member, conducting business for her/his own
account and not an agent, employee, or franchisee for the Company.
The Member further understands that she/he will not be treated as an employee in
regard to any laws covering employees, including but not limited to the Federal
Insurance Contributions Act (FICA), the Social Security Act, the Federal
Unemployment Tax Act, Income Tax withholding at the source, or for any federal
or state taxes and local license fees that may become due as a result of
activities under this agreement, and as an Independent Contractor shall be
responsible for obtaining any licenses required by law.
5) Members are independent marketing
Members of the Company and are not to be considered purchasers of a
franchise. The agreement between the Company and its Members does not create
an employer/employee relationship, agency, partnership, or joint venture between
the Company and the Members. Each Member shall hold harmless the Company from
any claims, damages or liabilities arising out of Member's business practices.
Members have no authority to bind the Company to any obligation. Each Member is
encouraged to set up his/her own hours and to determine his/her own methods of
sale, so long as he/she complies with the policies and procedures of the
Company.
6) In the conduct of its business, the
Member shall safeguard and promote the reputation of the Company's products and
the Company and shall refrain from all conduct which might be harmful to such
reputation of the Company or to the marketing of such products or inconsistent
with the public interest, and shall avoid all discourteous, deceptive,
misleading, unethical or immoral conduct or practices.
7) Member shall be responsible for all taxes
legally due to the taxing authority that has jurisdiction in his/her
country. The Company will provide a report for each Member at the close of
the calendar year stating the amount of commissions and bonuses earned under
this agreement.
8) Member agrees that the Company will
not be liable whatsoever for city, county, state, provincial, district and
federal taxes or other fees pertaining to efforts and earnings of the
Member.
9) Member is free to sell products and
services of other companies.
10) Member shall not sponsor another Company
Member into another Direct Sales, Multi-Level Marketing and/or Network Marketing
company except for her/his personally sponsored Members. In addition, no Member
shall participate in any action that causes another Member to be
sponsored/recruited through someone else into another company. The only
exception to this, is if the action is public and is directed at a public
audience, such as hosting a conference call for another company. In such
an instance, a Member is not deliberately attempting to cause another member of
our company to be sponsored/recruited into another company. Member agrees
that an expense of time and money is made when a sponsoring occurs which forms
an enforceable business relationship between two Members. The Company has the
responsibility to help protect these relationships and cross-sponsoring
constitutes grounds for termination. The Company acknowledges that on
occasion this term in the agreement may appear to have been breached by the
Member, but that upon investigation, the Member may have had a long-standing,
prior relationship with another Company Member who is not personally sponsored
by the Member in the Company. If the Member sponsors such a Member into
another Direct Sales, Multi-Level Marketing and/or Network Marketing company,
this term may be deemed not breached by the Member. Judgment in these
matters is at the discretion of the Company on a case-by-case basis.
11) Member shall have the right to exercise
independent judgment as to the persons from whom to solicit orders for products
and whom to sponsor into their network downline organization. The Company shall
have the right, at its discretion, to prescribe procedural requirements that
will not interfere with the Member's freedom of judgment or action, but which
will ensure that orders or applications submitted to the Company will conform to
the Company methods of conducting its business.
12) Member will forward all orders for products
and Member Applications, together with all authorized money collections (never
cash), to the address indicated on the Company order forms and Member
Applications.
13) Member will not repackage any tangible
Company product in any way. Member will not conceptually repackage any
intangible or virtual Company product in any way. This is the
Company's intellectual property.
14) Member shall make every reasonable effort
before beginning to sell the Company products and sponsoring others to become
familiar with the products and their descriptions. Member agrees to use only the
Company business and promotional material provided by the Company and will
conduct all business operations in strict compliance with all applicable laws
and other requirements of any federal, state, county, municipal, or other
governmental agency.
15) Member is not guaranteed a specific income.
Financial success as a Member can come only from sale of Company products to the
end consumer, building her/his own sales organization and training that
organization to sell, sponsor, and train.
16) Member understands that financial reward is
based on ability, personal effort, and initiative. In discussing the Company
Compensation Plan, Member will make no claims as to income potential either
written or oral except those prepared by the Company for illustration purposes
only.
17) Member shall not make any claims with
regard to specific income potential, including, citing as an example, any actual
income made by any existing Member. No false or misleading income
projections may be made to prospective Members. In their enthusiasm, Members are
occasionally tempted to represent hypothetical income figures based upon the
inherent power of network marketing as actual income projections. This is
counter productive, since new Members may be quickly disappointed if their
results are not as extensive or as rapid as a hypothetical model would suggest.
The Company believes firmly that the income potential is great enough to be
highly attractive in reality without resorting to artificial and unrealistic
projections.
18) Member will not make any claims of any kind
pertaining to benefits of the Company's products and services except those given
in official Company promotional materials/media.
19) Member shall not represent or imply,
directly or indirectly, that the Company program has been approved or endorsed
by any governmental agency. Federal and State regulatory agencies do not ever
approve or endorse any marketing company, product or programs.
20) Member will indemnify and hold the Company
harmless from any and all claims, expenses, costs, causes of action, and damages
resulting from or growing out of statements or actions by the Member which are
in violation of this agreement.
21) The Member agreement may be canceled at any
time and for any reason by a Member notifying the Company in writing of the
election to cancel. Such cancellation shall constitute voluntary termination of
the Member's right to represent the company and its products or to sponsor other
Members.
22) If a Member elects to cancel his/her Member
agreement, all rights to bonuses, marketing position and wholesale purchases
cease. The voluntarily terminated Member's sales organization shall be
transferred to his/her sponsor.
23) If a voluntarily terminated Member has
purchased tangible products for inventory purposes or sales aids while
the Member agreement was in effect, all unencumbered products in re-sellable
condition then in possession of the Member, which have been purchased within
thirty days (30) days of cancellation, shall be repurchased. The repurchase
shall be at a price of not less than ninety percentage of the original net cost
to the participant returning such goods. Net cost shall be value of the
products less commissions, bonuses, or other payments made to the Member or
another Member for this wholesale volume as it was calculated into the
compensation plan.
Any bonuses or commissions already paid to the
voluntarily terminated Member together with the value of any promotional prizes
awarded to the Member, will be deducted from the refund amount which shall be
paid within sixty (60) days.
Prior to returning products, order forms or
sales aid/literature items, a Member must obtain a Return Authorization number
from the Company by telephoning the Member Services Office. Items
must be shipped to the Company's Home Office, freight prepaid by the Member. All
returns must be in re-sellable condition and the Return Authorization number
must be clearly noted on the box and in a letter enclosed in the shipping
package.
24) The voluntarily terminated Member will be
eligible to reapply and may choose a new sponsor after six (6) months. A
voluntarily terminated Member that reenters the program may not sponsor any of
her/his original downline organization.
25) The Member understands that the Company
generally does not permit changing of sponsors.
Multi-Level Marketing (MLM) is a business of
creating relationships. Once a Member is sponsored, the Company believes in
maximum protection of that relationship. The only potential exception will be in
the case of a Member using unethical means to sponsor someone. Otherwise sponsor
changing can only be affected by voluntary termination and waiting six (6)
months to rejoin under a new sponsor.
26) When presenting the Company program to
others, the Member shall present the program in it's entirety, without omission,
distortion or misrepresentation.
27) The Company will pay the Member commissions
and bonuses on moneys received and accepted by the Company for sale of products
to the ultimate consumer (not sales aids) made by the Member and her/his sales
organization under the terms of the Company Compensation Plan. Bonuses and
increases are based upon sale of products and not upon recruiting other
Members.
28) The Company will retain full authority to
accept or reject any Application or any order for services or products submitted
by the Member. Such refusal is solely within the discretion of the Company. No
right of action against the Company will arise because of any such acceptance or
refusal.
29) The Company reserves the right, in its sole
discretion to amend, revise, institute, alter, or modify changes including but
not limited to prices, literature, policies, this agreement, and the
Compensation Plan. Any such revisions become effective by posting in the Company
provided Members area of the web site, or by letters, or by publication in
official Company literature, addressed and posted through the U. S. mail to the
Member at her/his last known address. The Member agrees to be bound by these
changes and the changes shall become part of this agreement ten days after
mailing or web site posting.
30) The Company shall not be responsible for
acts beyond its control, including, but not limited to: fire, flood, earthquake,
storms, power outages, labor difficulty, equipment failure, supplier problems,
or other difficulties that might prevent performance according to this
agreement. The Company has made every good faith effort including
extensive testing to assure that the Company's custom programmed software
functions correctly and accurately. The Member agrees to hold
the company harmless for abnormalities that are found in its custom software and
once found the Company will make an effort to correct the error to be compliant
with our stated business model as soon as possible but not to the level that
disrupts current business nor to the extent that the error correction is
backdated.
31) The Company assumes no liability for
personal injury arising from the use or mishandling of any of the Company
products.
32)The Company does not require the Member to
sponsor or recruit anyone.
33) The Companys program is built upon
retail sales and wholesale sales to the ultimate consumer.
The Company also recognizes that Members may
wish to purchase product in reasonable amounts for their own personal or family
use. For this reason, a retail sale for bonus purposes shall include sales to
non-participants as well as sales to Members for personal or family use which
are not made for purposes of qualification or advancement. It is Company policy,
however, to strictly prohibit the purchase of product or large quantities of
inventory in unreasonable amounts solely for the purpose of qualifying for
bonuses or advancement in the marketing program. Members may not inventory load
nor encourage others in the program to load up on inventory.
The 70% Requirement. Each Member commits to
personally use, sell, or use in business building at least 70% of every order
placed with the Company. Purchasing product solely for the purpose of collecting
bonuses is prohibited. No bonuses, commissions or other compensation may be paid
to any Member unless it is based in part on the sale of Company products to end
users.
34) Members should not make promises about
providing prospects or actually placing new Members under a prospect as an
inducement to sponsorship. Ultimately each Member is responsible for building
his/her own organization. To promise or imply that one Member will build an
organization for another as an inducement to sponsorship through advertising
support or any means other than training and supervisory assistance is not
permitted.
A) The Company reserves the right to
terminate this agreement immediately upon receipt of information sufficient to
the Company that the Member has violated any term or condition of this
agreement or has otherwise acted illegally or unethically. Member loses all
right to bonuses and compensation from the date of termination and
thereafter.
35) Members shall not make any claim regarding
the training or the Compensation Plan which has not been expressed in official
Company literature. The Company is responsible only for material printed in
company approved literature.
Members are expressly forbidden to imply that
additional products or services will be added to the Company's products/services
or that enhancements to the Compensation Plan are forthcoming or that specific
geographical areas are about to be added to our area of operation.
36) The term of this agreement, with respect to
each Member, is for the life span of the Member. Upon the death of the
Member, this agreement may be transferred to the beneficiaries of the Member's
estate if said beneficiaries agree to the Company's terms and
conditions.
RENEWAL OF AGREEMENT:
Since
the term of this agreement is in perpetuity, there is presently no need of
renewing the agreement but there is
a yearly $15.00 website hosting fee billed on the member's anniversary date each year
to maintain their company website. The Company may change this policy at its own
discretion.
Member RELATIONSHIPS:
Each person wanting to become a Member must be
sponsored into the program by a Member in good standing. No one may be sponsored
by more than one person. Individuals may not have an interest in more than one
Member position and they must operate under only one ID number.
Should a husband/wife Member divorce, they must
notify the company in writing, signed and notarized by both parties, indicating
how the Member position is to be managed thereafter.
Otherwise, the Company shall consider the
person who was originally listed as the applicant to be the surviving
Member.
CORPORATIONS, PROPRIETORSHIPS, PARTNERSHIPS
& TRUSTS:
Corporations, Proprietorships, Partnerships and
Trusts ("Business Entities") may become Members. However, one individual must be
designated as the responsible party for the Company's actions and must sign the
Member application. Commission and Bonus checks will be made payable to the
Business Entity.
When a Business Entity applies to be a Member,
the Member agreement may be submitted in the name of the Business Entity, but
must include the name and signature of at least one corporate officer, general
partner, or trustee authorized to execute contracts for the Business Entity. In
addition, a Corporation/Proprietorship/Partnership/Trust form must be submitted
providing the names and social security numbers of all partners or trustees and
beneficiaries. These persons may not be individual Members, nor shareholders,
principals, partners, trustees or beneficiaries of another Business Entity which
is a Member within the Company. This does not apply to active Members who wish
to change their status from individual Member or Partnership to a Corporate
Membership under their existing sponsor. The request must be received by the
Company by the 15th of the month and approved in order to be effective on the
first of the following month.
A person or entity may not apply as a Member
using a fictitious or assumed name, except as a business entity. Should it be
found or learned that such an Application was accepted by the Company, the
Member Application will be considered null and void.
CORPORATE AND PARTNERSHIP GUARANTEE FOR
OWNERS:
Although the Company has offered Members the
opportunity to conduct their Member business as corporate, proprietorship,
partnership, or trust entities, it is agreed that since the Business Entity is
under the control of its owners or principals, the actions of individual owners
as they may affect the Company and the Member position are also critical to the
Company's business. Therefore, it is agreed that actions of shareholders,
officers, directors, partners, principals, trustee beneficiaries, agents or
employees, which are in contravention to the Company's policies shall be
attributable to the corporate or partnership entity,
RETAIL SALES:
This clause of the agreement pertains to the
sale of tangible products that the Company may offer to Customers who are not
Members. The Company Retail Order Forms are required for all sales of
tangible products to consumers. These sales carry the Company Retail Sales
Warranty and Consumer Protection Statements required by law.
A Member will, as a fiduciary, be responsible
for immediate and proper forwarding of all money the Member receives on behalf
of the Company. A Member will retain all sales receipts for review by the
Company.
SPONSORING:
The Company neither requires a Member to
sponsor nor recruit anyone to participate as a Member in the Company program.
Commissions or bonuses earned are not based on sponsoring or
recruiting.
ONE SPONSOR RULE: A Member may have only one
sponsor. Company prohibits transferring from one sponsor to another. In
addition, once a person has been placed, the placement may not be changed under
any circumstances.
It is strictly prohibited for a
Member to recruit a Member from another Real Water Club downline into their own downline.
Any such attempts shall result in termination as a Member.
A Member may not have simultaneous beneficial
interest in more than one Member agreement. In the event a prospective Member is
sponsored by more than one person, an evaluation will be necessary to determine
who has the sponsoring right. The date on the application form will be the first
criteria for evaluation. The Company's corporate office will use its best
judgment to determine who the sponsor will be.
Members must refrain from recruiting a prospect
for their own purposes when that prospect is in the company of another Member or
who has been brought (or sent) to a meeting, conference call, or event with the
intent of recruiting that prospect as a Member, regardless of whether or not
there has been previous knowledge or acquaintance of the prospect by another
Member (people rarely attend meetings or events without an invitation). Members
have a right to absolute confidence that when they bring or send prospects to an
activity, the prospects will be safe from being "cross-recruited" by other
Members during the duration of that recruiting activity. A Member has a right to
expect that other Members, whether in the same downline organization or not,
will fully support their recruiting efforts. It is, however, the responsibility
of the recruiting Member to educate their prospects about how Network Marketing
and Sponsoring works so that the prospect can act responsibly and appropriately
in a recruiting situation. Violation of this paragraph may lead to the
termination of the offending Member.
A Member may not communicate any
messages by any media that may induce other members inside or outside of their
downline to break any of the sponsoring rules outlined above.
CROSS-SPONSORING:
A Member may sponsor into any other network
marketing organization only those Members he/she has personally sponsored into
the Company and shall not offer the opportunities or products and services of
any other network marketing company to of the Company's Members, other than
those she/he personally sponsored. Exceptions to this are covered in item
number 10 above.
MEETINGS:
All business presentations and training
sessions shall be conducted in strict conformity with corporately produced
scripts, slides and printed material. These materials may not be altered or
deviated from in any way. They have been developed and refined to insure that
prospects have accurate information upon which to base their decision and to
assist new Members in learning proven techniques for achieving success within
prescribed guidelines. For this reason, any alteration of scripts, slides,
printed materials or videos, or any deviation in the prescribed presentation
thereof which compromises the integrity and/or intent of the Company program may
result in disciplinary action including termination of the offending
Member(s).
TRANSFERRING OR SELLING
BUSINESS:
A Member may assign or transfer his/her
business to another person, by sale or bequest upon written consent of the
Company. Approval will not be unreasonably withheld so long as there is not
adverse impact on the marketing program or other Members. The person to which
the business is being assigned or transferred must accept legal responsibility
for all terms and conditions of the Member Application and all attachments, in
writing. Upon the death or incapacity of the Member, his or her rights to
bonuses and marketing position, together with Member responsibilities, shall
pass to his or her successors in interest upon written application and approval
by the Company. The successor Member must fulfill all responsibilities of the
Member.
ID NUMBER:
A Member's ID number is generated and assigned
by the Company when the Member becomes a Member. This ID number and/or the
USERNAME the Member used when becoming a Member, shall become their Company
personal identification number.
ORDERS:
All orders must be paid for
by check, money order, Western Union QuickPay or Quick Collect, or
credit card. Credit Card orders will ship immediately upon confirmation of the
credit card transaction. If, at its own discretion, the Company accepts a
personal check, it must clear the home office bank before any product delivery
or shipment is made and commission is paid. A period of ten (10) business days
is allowed before any corresponding transaction will be processed to ensure that
all funds are collected. All forms of payment are to be made payable to the
Company.
All orders are accepted through the Company web
site.
SALES AIDS & LITERATURE:
Although not mandatory, a Member should
carry a sufficient inventory of supplies, such as brochures, order forms, and
sales aids, when available, to meet the needs of their organization. These items
are noncommissioned and do not carry a discount. Items may be ordered by
using the official Company Sales Aid Order Form, when available, in the Members
area of the Company web site.
SHIPPING:
All sales aids
and products must be sent to a street address as shipments are made via
United Parcel Service (UPS). All shipping costs are absorbed by the ordering Member
or customer.
It is the Company's policy to include
complimentary brochures with each shipment. In the event the company runs
out of brochures, the products will be shipped without the brochures until the
Company has restocked its supply of brochures.
LOST SHIPMENTS:
If you do not receive your order within a
reasonable number of working days from the date the order was placed, we
recommend you promptly call the Home Office. When you call, please have the
following information available:
Your Member ID Number or Identifying Email
Address
Your Order Number
Your Name
Your telephone number
Freight on Board
Shipping Point
, (FOB Shipping Point) is a term commonly used when
shipping goods, to indicate the point at which the responsibility and ownership
of the goods transfers from shipper to buyer. Member agrees that
the Company's ownership of product and responsibility for shipping the product is transferred to
the Member when the Company can show proof that courier cost was paid for and
delivery was made to the courier.
A copy of
the display in the Company's shipping software pasted in an email to the
Member or displayed in the Member's back office on the
web site shall constitute proof that courier cost was paid for. A tracking number
at a courier's web site shall constitute proof that delivery was made to the
courier.
Remedy
When a Member has not received a
shipment and the Company can show proof that courier cost was paid for and delivery was made
to the courier there is a reasonable remedy. Clearly
the company has met its responsibility. Yet the member has not received the
product. The courier will usually not provide satisfaction to the Member. The
Company and the Member can share the cost of this remedy. The
risk of unsatisfactory delivery exists so the Company has developed this policy to
provide a fair remedy.
In
this situation the company will provide re-shipment of
the product at a price reduced by 50% plus cost of shipping. The Member
agrees to pay that cost either prior to re-shipment or as a debit against existing commissions
in their account. The Company will choose the payment method for
said re-shipment. This will not be a commissionable event.
BACK ORDERS:
If the Company is temporarily out of stock on
an item you order, you will receive all other items on your order along with a
"Partial Shipment Form". The form lists items you ordered that were not shipped.
Your order will be filled based on the priority of actual date the order was
received. Since Bonuses are paid for the pay period when the order is received,
a Bonus will not be paid when the back ordered product is shipped if the back
order contains a commissionable product.
DAMAGED SHIPMENTS:
The Company does not ship damaged
product. If the product you receive is damaged:
A) Accept delivery and WRITE ON DELIVERY
RECEIPT THE NUMBER of damaged boxes.
B) Keep damaged products for future
inspection by shipping agent.
C) Make an appointment with the shipping
company to have the damaged products inspected.
D) File a claim with the
shipping company, not the Company, as the responsibility for delivery becomes
the shipping company's when they leave the Company's warehouse. For damage
discovered after deliverer has left, follow the same procedures as described
above, except step A.
REFUND POLICY:
As a Member,
you
may only return product to the Company within thirty (30) days of purchase, based
on the charge date, in its original sealed and resalable condition only,
for a refund. A ten percent (10%) restocking charge is applicable
and shipping and handling charges are not refundable. Commissions and/or
bonuses, if any, for which the member would have been eligible to receive for
the product(s) returned shall be deducted from any amount owed to the member
under the companys product return policy. Product(s) must be returned at
the expense of the member. Any and all marketing services and/or
sales aids including, but not limited to Back-Office System, Auto Responder
Sponsoring System, Co-Op Advertising, Auto Responder Leads, Print & Mail
Services, post cards, brochures, marketing flyers, Retail By The Case
products, mailing lists or name labels, sample packets, Membership
Application & Agreement forms, business cards, and/or marketing material are
not eligible for a refund under any circumstances once payment is accepted by
the Company, or its authorized agent.
In addition, the Company
offers the Retail Customer this same Refund Policy through their Members
or the Company. Retail Customers are not subject to the ten percent (10%)
restocking charge. Each Member is expected to honor
the Company Refund Policy in a prompt and courteous manner.
CHARGEBACKS:
Member agrees that charging back on their credit card when UPS confirms delivery of product
is an act of fraud against the Company. The Company will respond
accordingly. Chargebacks are very damaging to the Company's ability to
contract favorably with credit card processors. They are unnecessary and
the proper way to remedy a disagreement between the Member and the Company
regarding a purchase is to communicate with one another.
EXPENSES:
Any and all expenses arising from their
business operations are the sole responsibility of the Member, including, but
not limited to legal costs, telephone expenses, advertising, etc. A Member is an
Independent Contractor and may not represent by implication or otherwise that
she/he is an officer, employee, agent or owner of the Company, and as such
cannot bind or contract the Company in any manner.
TERRITORIES / FRANCHISES:
Member shall not represent that any exclusive
territories or franchises are available under the Company marketing program or
that The Member has the authority to grant exclusive rights for the Company
products to anyone. There are no exclusive territories.
COPYRIGHT:
All Company materials are protected by U.S.
Copyright Statutes. All rights are reserved, including the right to alter,
revise, and reprint these materials in whole or in part. Reproduction in any
form or by any means, electronic or mechanical, including photocopy, recording,
or any information storage and retrieval system is not permitted now or in the
future without the prior written consent of the owner of this
copyright.
Because of this copyright and the technical
information required to market the Company opportunity, no one shall have the
right to reproduce for personal use or for sale, any marketing materials,
literature, logos, recorded Company events, speeches, flyers, videos, brochures
or other aids relevant to the Company without prior written consent of the
Company. Producing or using unauthorized materials will be grounds for immediate
termination (NO EXCEPTIONS).
TRADEMARKS, TRADENAMES AND
ADVERTISING:
The name of the Company and other names as may
be adopted by the Company are proprietary trade names and trademarks of the
Company. As such, these marks are of great value to the Company and are supplied
to Member for Member's use only in an expressly authorized manner. Member agrees
not to advertise the Company product in any way other than the advertising or
promotional materials made available to Member by the Company. Member agrees not
to use any written, printed, recorded or any other material in advertising,
promoting or describing the product or the Company marketing program, or in any
other manner, any material which has not been copyrighted and supplied by the
Company, unless such material has been submitted to the Company and approved in
writing by the Company before being disseminated, published or
displayed.
IMPORTANT NOTICE:
Member agrees not to advertise
for less than the published Company retail price. This may be
cause for immediate termination of the agreement and/or fined for damages. The
current retail price for Real Water Cencentrate is $49.95 for a 4oz bottle.
Advertising for less than the retail price is
not a fair business practice. It allows one member to attract sales from
the efforts and advertising of many other members. The damage that results
from this both to the other members and the Company is significant. Any
member found advertising for less than the retail price will be subject to a
fine of not less than $250 per day depending on the damages assessed.
Damage assessment is in the Company's discretion.
Let it be known to members that any non-member
(someone who has no contract or agreement with the Company to represent the
Company and sell the Company's products) will be pursued legally for all
damages. Any member found to be intentionally supplying a non-member or
member for the purpose of circumventing the Company's retail advertising
policies will be subject to a fine of not less than $250 per day depending on
the damages assessed.
The Member, as an independent contractor, is
fully responsible for all of his/her verbal and written statements made
regarding the product and marketing program which are not expressly contained in
writing in the current Member agreement, and advertising or promotional
materials supplied directly by the Company. Member agrees to indemnify the
Company and hold it harmless from any and all liability including judgments,
civil penalties, refund, attorney fees, court costs or lost business incurred by
the Company as a result of Member's unauthorized representations.
The Company will not permit the use of its
copyrights, designs, logos, trade names, trademarks, etc. without its prior
written permission.
All Company materials, whether printed, on
film, on videotape, or produced by sound recording, are copyrighted and may not
be reproduced in whole or in part by Members or any other person except as
authorized by the Company. Permission to reproduce any materials will be
considered only in extreme circumstances. Therefore, a Member should not
anticipate that approval will be granted.
A Company Member may not produce, use or
distribute any information relative to the contents, characteristics or
properties of Company product which has not been provided directly by the
Company, This prohibition includes but is not limited to print, audio or video
media.
A Company Member may not sell or distribute
literature, films, videotapes or sound recordings which are deceptively similar
in nature to those produced, published and provided by the Company for its
Members. Nor may a Member purchase, sell or distribute non-company materials
that imply or suggest that said materials originate from the Company.
Any display ads or institutional or trademark
advertising copy, other than covered in the foregoing rules, must be submitted
to the Company and approved in writing by the Company prior to
publication.
All advertising copy, direct mailing, radio,
TV, Internet, newspaper and display copy must be approved in writing
before being disseminated, published or displayed with the exception of
blind ads where no reference is made to the Company name or product
name.
No claims as to the beneficial properties of
the products may be made except those officially approved in writing by the
Company or as contained in the official Company literature.
The Company reserves the right to approve or
disapprove Member's change of business names, formation of partnerships,
corporations, and trusts for tax, estate planning, and limited liability
purposes. If the Company approves such a change by Member, the organization' s
name and the names of the principals of the organization must appear on the
Member application agreement along with a social security number if the Member
is a US citizen or federal identification number if the Business Entity is US
chartered.
No Member may use the Company's name or any
derivation thereof within a business name or in any electronic media network
such as E-mail or on the Internet. Failure to comply with this paragraph may
lead to termination of the Member.
REPRESENTATION OF STATUS:
In all cases, any reference the Member makes to
him/herself must clearly set forth the Member's independent status. For example,
if the Member has a business telephone, the telephone may not be listed under
the Company's name or in any other manner, which does not disclose the
independent contractor status of the Member.
BUSINESS CARDS AND
STATIONERY:
Any printed
materials, including business cards and stationery, must be approved by the
Company in advance. Criteria for approving these materials will include a
judgment regarding the quality of the materials as well as properly setting
forth the independent status of the Member,
TELEPHONE
SOLICITATION:
The use of the Company's name or copyrighted
materials may not be made with automatic calling devices or "boiler room"
operations either to solicit Members or retail customers. The use of these
methods in ways that are legal and are the equivalent of the "blind ads" alluded
to above cannot be regulated by the Company.
NO UCE (UNSOLICITED COMMERCIAL EMAIL) OR
SPAM:
It is the strict policy of the Company, that
NO Member
shall use Unsolicited Commercial Email (UCE), also known as SPAM to promote or
build the Members business. If it is determined that a Member is using UCE, he
or she may be terminated immediately. The Member may review the Company's
SPAM policy at http://www.therealwaterclub.info/index.cgi?pg=legal&name=spam_policy&un=cesters
MEDIA CONTACTS:
To maintain accuracy and the correct Company
image, all requests for interviews intended for the media in any form and in any
way concerning the Company shall be forwarded to the Company for determination
as to whether or not such interview should be granted. Any such determination by
the Company shall be final and any action by the Member contrary to such
decision shall result in the termination of this agreement, without prior
written approval by the company, Members may not solicit coverage or publicity
from the media regarding their Company business. Nor may they appear on radio or
television to promote their activities. Any violations of this paragraph may
lead to termination,
CONFIDENTIALITY AND
NONDISCLOSURE:
On a periodic basis, the Company will supply
data processing information and reports to the Member which will provide
information to the Member concerning the Member's downline sales organization,
product purchases and product mix. Member agrees that such information is
proprietary and confidential to the Company and is transmitted to the Member in
confidence. The Member agrees that he or she will not disclose such information
to any third party directly or indirectly, nor use the information to compete
with the Company directly or indirectly. The Member and the Company agree that,
but for this agreement of confidentiality and nondisclosure, the Company would
not provide the above confidential information to the Member.
Any violation of these confidentiality
requirements may lead to the loss of buying privileges, possible suspension and
termination from participation in the Compensation Plan, termination of Member
status, and the imposition of any and all other remedies to which the Company
may be entitled.
BONUS PAYMENTS:
A Member is paid commission and/or bonus by the
Company for sale of products only after the Company has received moneys for the
total amount due the Company. Pay periods are based on sales volume produced and
paid for in full. To remain a Member and to continue receiving benefits, the
Member must remain in good standing with the Company.
The Company may
offset against any bonuses due the Member for any debt or debts due from the
Member to the Company arising from cancellations or refunds in his downline,
organization or otherwise. The Company may deduct from daily and monthly
earnings (commissions or bonuses) any moneys which may be owed by the Member to
the Company, specifically including, without limitation, underpayment, postage
due, shipping charges, returned check (NSF) charges, and debits accrued from
refunds or returned products on which upline or any other bonuses have been
paid.
The Company shall
be entitled to change product prices at any time and without notice, and to make
changes in the statement of policy and procedures.
BONUS
COMPUTATION PERIOD:
The Real Water Club has a monthly and weekly commission periods and this
on a 12 months per year and 52 weeks per year basis. The Company, at
its discretion, may not upload commissions to the Member's Virtual Money, Inc
ATM card on non-business days for banks. All Member purchases, which have
been paid in full with collected funds on the last day of the calendar
month or weekly commission period must be completed on the automated ecommerce system of the
Company web site no later 11:59 p.m. Pacific Standard Time of that day.
These commissions will be posted for that month or week and become available
for upload to the Member's Virtual Money, Inc ATM card when said commissions are
posted in the member's commission manager of the Company web site. The Member is responsible
for purchasing a Virtual Money, Inc ATM card, activating the card, and
accurately submitting the active card's number into the Company's commission system
by using the submission or card editing form supplied in the Company's Members
area for the Member. The Member is also responsible for logging into
the Company provided Members area and making use of the Company's commission
payment system to indicate that the Member wants the earned commissions
that are available for upload to the Member's card to be uploaded to the
card. This system gives the Member control of managing the receipt of earned
commissions. The Member will have it within his/her control to have commissions
uploaded to his/her card on a weekly or monthly basis. The company
will be uploading requested commissions daily with the exception of non-business
days or bank holidays where an upload is not possible. There is a $3 USD
fee assessed by the Virtual Money, Inc card system for each upload.
Commissions will be
paid to the Member based on accepted orders and on cleared funds.
COMMISSION /
BONUS CHECK DISPUTES:
Any questions or
disputes about commission calculations pertaining to the Compensation Plan must
be raised in writing and submitted to the Member Services Office within two
calendar months after the payment date. Date of receipt will be the date
of postmark. All disputes must be submitted in writing mailed to The Real
Water Club LLC 14045 SE Lennon Court, Portland, OR 97236, USA
Any overpayment
that may have occurred from purchases made between the end of the pay period and
the time commissions are calculated will be refunded in the commissions
calculated and commission uploads for the next pay period.
To be eligible for
override commissions and bonuses, the Member must comply with the terms and
conditions set forth in this agreement.
SALES & USE
TAXES:
Sales & Use taxes are levied by many state,
county and local governments, based on suggested retail prices of all products
and sales aids (including Business Kits) and subject to a sales tax. These
taxes are collected by the Company where required and paid to the appropriate
agencies.
LAWS:
The Company recognizing that some laws and/or
rules may change from time to time and/or differ from state to state, honors the
prevailing law or rule in any state. The changing of a policy and/or
procedure does not automatically alter any other policy or procedure that
remains in force. The Company does not discriminate in its acceptance of Members
because of race, creed, sex, color, or national origin,
VIOLATIONS OF AGREEMENT:
Violations or infractions of any part of the
Member Agreement, these Policies & Procedures or the Compensation Plan,
should be reported immediately to the Company indicating all the pertinent facts
(date, time, place, names of all persons involved, etc.) A notification must
be signed. Anonymous complaints will not be either investigated or retained
in Company files. After receiving a signed complaint, the Company will assign a
person or persons to investigate the matter and take appropriate action, including termination of
the Member and/or levying fines, if necessary.
The Company will not permit activity that is
unethical. Even though the line between aggressive marketing efforts and
unethical behavior can be vague, the Company will intercede when unethical
behavior is evident and reserves the right in its sole discretion to determine
whether an unethical practice has been committed and the appropriate action to
be taken.
The Company reserves the right to terminate any
Member at any time for cause, when it is determined that the Member has violated
the provisions of the Member agreement including the provisions of these,
policies and procedures as they may be amended or the provisions of applicable
laws and standards of fair dealing. Such involuntary termination shall be made
by the Company at its discretion. Upon an involuntary termination, the Company
shall notify the Member by mail at the latest address listed with the Company
for the Member. In the event of a termination, the terminated Member agrees to
immediately cease representing him/herself as a Member of the
Company.
TERMINATION:
A) When a decision is made to terminate a
Membership, the Company will inform the Member in writing that the Membership is
terminated immediately, effective as of the date of the written notification.
The termination notice will be sent by certified mail to the Member's address on
file with the Company.
B) The Member will have 60 days from the date
of mailing of the certified letter in which to appeal the termination in
writing. The Member's appeal correspondence must be received by the Company
within 60 days of the Companys termination letter. If the appeal is not
received within the 60-day period, the termination will be automatically deemed
final.
C) If a Member files a timely appeal of
termination, the Company will review and reconsider the termination, consider
any other appropriate action, and notify the Member of its decision. The
decision of the Company will be final and subject to no further review. In the
event the termination is not rescinded, the termination will be effective as of
the date of the Companys original termination notice.
DEACTIVATION:
If a Member's position has had no
personal sales volume for a period of 60 days, the Company will send the Member a
notice by email that their position will be deactivated if their is no personal
sales volume by the end of the 90th day. It is agreed that notice by email
is regarded as proper notice and that it is the members responsibility to
maintain some personal sales volume during any 90 day period. The Members
position in the system will be lost and remain deactivated. The Member may re-join
under the same sponsor within a six month period of deactivation. He/she
will fall in the first new available position in their sponsor's current
downline. After a six month period, the Member may re-join under any
sponsor. Exception: If the Member who lost their position was unable to
respond to the Company's termination notices due to circumstances beyond his/her
control, reinstatement of the Member's original position will not be
unreasonably withheld.
NOTICES:
Written notices
between the Company and its Members are effective as follows: All notices to the
Company are effective when received by the Company at its offices. All notices
from the Company are considered effective when deposited in the U.S. mail to the
Member's last known address. Notices to Members as a group may also be contained
in other Company mailings, such as newsletters, etc.
The Company trusts
that with these guidelines, Members and the Company will act in the best
interest of all and conduct their businesses in a manner that reflects the
highest standards of honesty, integrity and responsibility toward customers,
other Members, the industry and the public, observing the spirit as well as the
letter of the law and this agreement.
The parties agree
to be bound by the terms of the Member agreement. Waiver of a requirement of
signatures on the face of the Member Agreement is agreed to by both the Company
and the Member upon application to become a Member from one of the Company's web
sites. It is agreed that such web site submission of an application shall
have the same force as a signature on the face of the agreement by both parties
and will signify acceptance of this agreement by Member and the
Company.
WAIVER:
The Company never
gives up its right to insist on compliance with these rules or with the
applicable laws governing the conduct of a business. This is true in all
cases, both specifically expressed and implied, unless an officer of the
Company who is authorized to bind the Company in contracts or agreements
specifies in writing that the Company waives any of these provisions. In
addition, any time the Company gives permission for a breach of the rules, that
permission does not extend to future breaches. This provision deals with the
concept of "waiver," and the parties agree that the Company does not waive any
of its rights under any circumstances short of the written confirmation alluded
to above.
GOVERNING
LAW:
These rules
are reasonably related to the laws of the state of Oregon in the United States of
America and shall be governed in all respects thereby. The parties agree that
jurisdiction and venue shall lie with the place of acceptance of the Member
application, the state of Oregon.
PARTIAL
VALIDITY:
Should any portion
of these Rules and Regulations, or of the Member's application and agreement, or
of any other instruments referred to herein or issued by the Company be declared
invalid by a court of competent jurisdiction, the balance of such rules,
applications, or instruments shall remain in full force and
effect.